Call or Text Mon-Sat 8am-5pm | Closed Sunday
frequently asked questions
everything you need to know before we haul it away.
Quick answers about junk removal, cleanouts, scheduling, pricing, and what to expect when you work with Aloha Junk Man.
who we are
Who is Aloha Junk Man?
Aloha Junk Man is a locally owned Oahu junk removal company made up of a friendly team that genuinely cares about the community. We treat customers like neighbors and try to make every job easier, whether you are dealing with a stressful property cleanout or simply have more stuff than you want to handle on your own. Whenever possible, we look for ways to donate or re-home usable items instead of sending everything directly to disposal.
How long has Aloha Junk Man been in business?
The year the owner confirms. The Hawaii state business record and the BBB both show the business started in 2018, for example: “Aloha Junk Man has been serving Oahu since 2018.”
PRICING, MINIMUMS and estimates
How is junk removal pricing determined?
What is the minimum charge?
Do you offer free estimates?
Yes. On-site estimates are free and there is no obligation. If the job can be completed during the estimate appointment and you approve the price, we can often take care of it right then. Larger projects may need to be scheduled for another time.
Are there any additional disposal fees?
Your quote covers the labor involved in loading, sorting, hauling and standard disposal. Certain items may have additional disposal costs because of local handling or recycling requirements, including tires, mattresses, construction debris, e-waste, batteries and appliances that contain Freon. We do not post a fixed fee schedule for these items. Any applicable charge will be identified during your no-obligation estimate before work begins.
Will I know the total before you start?
Yes. We review the scope of the job and the price with you before loading begins. If the amount or type of material changes after the estimate, the crew will explain any price change before continuing.
Do stairs, elevators or long carries affect the price?
They can. If stairs, elevators, long carries or other access conditions require additional time or labor, additional fees may apply. We will review the access conditions and explain any added cost as part of the estimate before work begins.
scheduling and service area
What areas do you serve?
Our shop is located in Kailua, and we provide junk removal and cleanout services throughout the island of Oahu.
How quickly can you come?
With a growing fleet of eight trucks and a full team, we can often offer fast scheduling and, when the route and workload allow, same-day service. Weather, holidays, job size and current availability can affect timing. We usually start with your availability and then provide an arrival window that helps us route crews efficiently across Oahu.
Do you offer same-day junk removal?
Do I need to be home for the pickup?
Not always. Remote pickups can often be arranged when we have approved access to the property. Lockbox access, photos, phone approvals, payment arrangements and any special directions need to be discussed and confirmed when the job is scheduled so the crew has everything needed to complete the work without you on site.
Can you provide photos after a remote cleanout?
Yes. We take before-and-after photos and can provide them to customers upon request. This is especially helpful for property owners, managers, agents and family members who are not able to be on site.
Can you work outside normal business hours for a large commercial job?
Yes. After-hours service is available for commercial and other large projects, depending on crew availability and the project requirements. An after-hours surcharge applies. Share the project details and preferred timing when scheduling so we can confirm availability and review the additional charge in advance.
Can you handle an emergency or rush cleanout?
In many cases, yes. Our fleet and team give us flexibility when a property needs to be cleared quickly. Rush availability depends on the size of the job, the material involved and our current schedule, so call us as early as possible and we will tell you what we can realistically accommodate.
what we take & what we do not
What kinds of items do you remove?
We remove a wide range of household, property and commercial junk, including furniture, appliances, electronics, yard waste, garage clutter, estate contents, construction debris and general unwanted material. We also handle full cleanouts for homes, businesses and managed properties.
What items can you not take?
Some materials are restricted by law, landfill rules or safety requirements. We cannot take hazardous or biohazardous materials such as chemicals, paint, asbestos-containing material, medical waste or certain pressurized containers. If you are unsure about a specific item, call us before your appointment and we will let you know whether we can take it or help point you in the right direction.
Do you take batteries?
Yes. We can take many types of batteries. An additional disposal fee may apply depending on the battery type and required handling, and any applicable charge will be included in your no-obligation estimate.
Do you take mattresses and box springs?
Yes. We remove mattresses and box springs. An additional disposal fee may apply because of local handling requirements, and the amount will be disclosed during your no-obligation estimate
Do you take refrigerators, air conditioners and freezers?
Yes. We remove refrigerators, air conditioners and freezers. Appliances that contain Freon may have an additional disposal cost because of local handling and recycling requirements, and any applicable charge will be included in your no-obligation estimate.
Do you remove construction debris?
Do you remove hot tubs, sheds or other structures?
Yes. We offer light demolition for freestanding structures such as hot tubs, sheds, fences and similar items. Additional time and/or a demolition fee may apply depending on the structure and the work involved. Any added cost will be reviewed during your no-obligation estimate before work begins.
RESIDENTIAL, ESTATE & PROPERTY CLEANOUTS
How do you handle estate cleanouts?
We regularly help families, executors, agents and property representatives with estate and foreclosure cleanouts. We can clear individual areas or an entire property, and we work to make the process organized, respectful and manageable. We understand that estate cleanouts can be personal and stressful, so our team approaches the work with the same care we would want for our own families
Can you clear an entire property?
Do I have to move everything outside first?
No. Our crews do the lifting and loading. You do not need to place items at the curb. As long as we can safely access the material, we can remove items from the property and load them into our trucks.
Can you remove items from upstairs or inside a home?
Absolutely. Stairs don’t scare us. Our crews can remove items from upstairs and throughout the home, and we handle the lifting, carrying and loading as long as the items can be accessed safely
What should I do before the crew arrives?
Walk us through what goes and what stays, and we will take care of the loading, hauling and disposal. If there are any special access instructions or directions for the crew, please provide them when the job is scheduled.
Commercial, Property Management & Community Accounts
Do you handle commercial junk removal and large business cleanouts?
Yes. We work with businesses across Oahu on cleanouts and junk removal projects of many sizes, including hotels, restaurants, offices and other commercial properties. Commercial pricing is determined based on the scope of the project, material and access requirements.
Do you have a program for property managers?
- Priority scheduling when available for recurring work
- Volume-based pricing available upon request and negotiation
- Net-15 invoicing available upon request and negotiation
- A consistent point of contact for easier coordination
Do you work with HOAs, apartment communities and condominium associations?
Yes. We provide cleanout and junk removal services for HOAs, apartment complexes and condominium associations across Oahu. We can discuss whether billing should go through the association, property management company or individual unit owner and set up the project accordingly.
Do you offer referral thank-yous?
Yes. We offer a $25 gift card for each referral that becomes a completed paid job. The referral must be stated at booking confirmation so we can properly document it before the job is completed.
Do you offer recurring commercial pickups?
Absolutely. We welcome recurring commercial work. Pickup frequency, service needs and account details can be discussed with a sales associate so we can set up an arrangement that fits the property or business.
Our Removal Process
What happens when the crew arrives?
The crew reviews the items or areas to be cleared, confirms the scope and price with you, and then begins loading once you approve the job. If something comes up that changes the scope, we explain it before doing additional work.
Do you do all the lifting and loading?
Yes. Our crews handle the lifting, carrying and loading, so you do not need to move items yourself. Our trucks are equipped with dollies and lift gates to help move heavy or bulky items safely and efficiently.
Can you dismantle furniture or bulky items before removal?
Yes. When needed for safe removal or access, our crews can dismantle furniture and other bulky items before taking them out of the property. This may include beds, desks, entertainment centers, playsets and similar large items.
How large are your trucks?
All of our trucks are 18 cubic yards, and every truck in the fleet is the same size. That gives us consistent capacity whether you are scheduling a small pickup or a larger cleanout.
Will you clean up the area afterward?
Yes. We sweep the area where we worked before leaving, unless you prefer that we do not.
Do you donate or recycle items instead of throwing everything away?
Yes. We make an effort to donate, restore or re-home usable items when practical. We also separate materials that have established recycling or recovery options. Concrete, metal and e-waste can be routed for recycling, and combustible waste handled through Oahu’s waste-to-energy system can be converted into power.
Payment, insurance & trust
How can I pay?
We accept cash, personal checks, business checks and credit cards. For commercial and property management accounts, Net-15 invoicing may also be available upon request and negotiation.
Do I need to tip the crew?
No. Tips are never expected, but they are always appreciated by the crew if you feel they provided exceptional service.
Are you licensed and insured?
Yes. Aloha Junk Man is a licensed business in the State of Hawaii and carries major commercial insurance coverage, including liability, workers’ compensation, temporary disability insurance (TDI), commercial auto coverage and umbrella coverage where applicable.
Have you received any local awards?
Yes. Aloha Junk Man is proud to have received Hawaii’s Best and Best of Hawaii honors in 2025.” The award logos on the same page read Hawaii’s Best 2025 and Best of 2025 First Place. Keep 2026 only if a 2026 award was received, and then add its logo.
BOOKING & CONTACT
How do I get started?
Call Aloha Junk Man at 808-940-0809 with questions or to discuss timing, or submit a job request online at www.AlohaJunkMan.com If an on-site estimate is the best next step, we can arrange one at no charge.
